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Wendy Liu Accountancy Corp
Alhambra, CA
2 Reviews
— showing 2 of 4
★☆☆☆☆
One star review ⭐☆☆☆☆
Wendy Liu Accountancy Corp – Very disappointing experience
I rarely write bad reviews, but this experience makes me have to remind others: please choose Wendy Liu Accountancy Corp carefully.
First, communication is extremely difficult. Every time I send an email or call to inquire about the progress of tax filing, I always have to wait for several days or even longer to get a reply, and sometimes it just falls into the sea. As a customer, I feel that my problem is not taken seriously at all.
Secondly, the professionalism is questionable. The information I provided is complete and accurate, but I don’t know anything about applying for a patent. I even wrote my name wrong. All the money was wasted and it was not refunded. It must be that his English is really bad. I don’t understand how he survives in the United States. He has a bad temper and treats people rudely. Like a thug. It should be said that he is a shameless accountant who takes money but does not do anything.
The fees are also very opaque. At first, it was said to be a fixed fee, but later an additional "complex operation fee" was charged, without any prior notice. It feels like a temporary increase in price after the fact.
What disappointed me most was the service attitude. There was no sincerity from beginning to end, not even an apology or explanation. I thought I was looking for an experienced and trustworthy accounting firm, but it turned out to be a very bad customer experience.
**Summary:** If you are looking for a professional, responsible and good service accounting company, it is strongly recommended to avoid Wendy Liu Accountancy Corp. There are many more professional and trustworthy options on the market.
★☆☆☆☆
The service is terrible and you need to call or email or text for a couple times to get the answer