Bryant has been quite unresponsive and we have multiple policies with them. He is good at getting new policies but when you have a problem, he disappears. It happened on 2 policies.

JUSTIN Saeheng helped me with my General and Professional Liability for my new business. This is the first time ever for me to get this kind of insurance, let alone for a new business, but Justin earned my trust and reliability. I showed him what was required and he made sure things were done correctly while also accomodating to other requests and questions and clarifications I had and needed. He was always patient, accommodating, knowlegable, responsive, attentive and just reliable. I was referred to him and I am so glad. Oh and of course also he provided attractive quotes! Which was the primary reason I moved forward with them and Justin made the long process that had a few big changes along the way due to my end, a stress free and smooth experience! I would definitely refer him to other business colleagues for any insurances because he proved to be a kind and hard worker. Thank you Justin!

Michael Chen manages the insurance for my commercial properties, and I truly appreciate his professionalism and dedication. Every year at renewal time, he carefully helps me compare prices and coverage options to make sure I’m getting the best value. He is very meticulous and always provides thorough follow-up. I’ve been using their services for many years, and I feel very reassured having Michael and his team handle my insurance matters. Highly recommended!

CATHY YANG is absolutely the BEST insurance agent in my 20 years of experience working in the business field. What sets her apart from the other agents that I have encountered is her HIGH ETHICAL STANDARDS and PROFESSIONALISM. She will put clients' interests as her priority instead of her own monetary gain. Not only is she dedicated and hard-working, she is also friendly and easy to work with. I regard knowing her as one of my greatest blessings - Kudos to CATHY YANG! New Century Insurance is also blessed to have Cathy Yang as one of its STAR AGENTS.

Zoey got the job done, when I needed it most. We just closed on an investment property, but the bank's insurer wouldn't transfer the existing policy, so the whole deal was at risk. I contacted Zoey, and she gave me the news I didn't want to hear. She got us the coverage we needed, but it was not cheap. A year later Zoey found a new policy at a more reasonable rate.