Positive: - They showed up on time. Negatives: - Only sent one mover. ---When the gentleman arrived to my apartment, I asked if his partner would be joining him. He responded, "he is it" and that "he is all he needs" which proved to be terribly false. Why? (1) it took him 9 hours to pack and load a one bedroom apartment. (2) some items were heavy in which he looked to me to assist him (why am I moving things when I paid for moving services?) - The mover had no intention on packing/wrapping all of my items. --- He did a poor job in wrapping my couch and bedroom dresser. And began placing my artwork in the bin unwrapped. When asked if he was going to wrap them, he stated, "we will do that at the warehouse". I immediately responded, "no sir, please wrap and pack everything for shipment ready so I know all items are secured and protected". To which he replied, "well, that will cause me to stay later". Apparently, that is not company policy accordingly to him (which is an unprofessional policy in my opinion and experience). Lastly, other items were chipped in the moving process due to poor wrapping. - The mover boxed items very sporadically and in an unorganized manner. --- While packing, he was jumping from this place to that place. And I could not keep track of what items were where. Even my delivery company were perplexed at his packing methods as it slowed down their work. - The warehouse crated my items all wrong. --- My dresser was completely ruined, which I have to trash now. Apparently they loaded heavy items on top of crushing the back and front of dresser. Overall: Having moved several times in the last decade, due to my job, this was by far the worst moving experience I had. The only positive was that they showed up on time. The rest was completely trash.

We actually had a three part move and it seemed like it was going to be overwhelming but not with this team. They were fast, kind, respectful and responsive every time we met up! Don’t look any further! Make your move smooth with Johnson Moving and Storage.

Michele, Lisa and their team of movers are the best! I cannot thank you them enough for taking such good care of my parents during their downsize move! Everything was so smooth and professional! If you want someone to care for your parents and their treasures go with Bernardo Moving & Storage!

Best of the Best My family resided in the same 3 story San Diego home for 24 years and had a very challenging/technical move that involved relocating a full shop with close to one ton of storage media/supplies, a large adventure motorcycle a large arms collection requiring a 12 page manifest and all of our domestics. I had never considered moving before as it was too nightmarish and incomprehensible to wrap my head around such a concept and the trepidation was off the charts. As fate would have it, we would be moving some 1,900 miles. I decided to take a calm approach and reach out to Mayflower/Bernardo Moving and Storage. We were put in contact with Mr. Kyle Aristizabal and from that point … everything went smooth as silk exceeding all expectations. My wife and I found ourselves not just liking but Loving our agent … immediately. He was 110% genuine with Zero Bullshit and he thoroughly knew his trade. He was very patient/accommodating as we moved the loading date a couple of times. Our move was made even more complicated by our location, a very limited access dead end street on a hillside requiring that a smaller van be dispatched to take multiple loads to fill a full sized, in our case dedicated van. This meant that everything was handled TWICE before the cross country move actually started and the load out was calculated at two days, and two full days it was. We crated about 1/3 of the load and made special boxes for another third followed by 50/50 Home Depot boxes and loose item handling. About 1,000 lbs. of steel and oak wood stock inventories were loaded into underside trailer compartments. Kyle did most of the weight and all of the volume estimation and the final shipping weight was within 500 lbs. (on the shy side) of the estimate !!! This was just amazing. We were told by the head moving team member, Richard Monroy that Kyle always nails his estimates … and … the movers themselves were awesome at both ends. I remember feeling utter panic when I heard the first sound of the approaching Diesel engine truck as we were not entirely ready for them. Nonetheless, Everything went far better than expected and the team did heed my handling admonitions. Of all the items moved, only one was damaged but was easily repairable. Some of the cargo included very fragile dinosaur bones, huge model ships and one item that had totally escaped my attention. I had a big box of 100+ year old chemists glassware (about 40 pieces) that I lost track of/did not package properly BUT not a single item arrived damaged. My exotic 660 lbs. motorcycle (hauled with the load) was delivered without a single scratch. We made immediate friends with several team members and we remain in touch with them. I cannot say enough good about them, they absolutely rock including their Move Coordinator Lisa Conway. I have been in domestic/international logistics for over 30 years and it takes a hell of lot to impress me, but impress me they did. My worst nightmare became serenity. Thank You Mayflower/Bernardo Moving and Storage !!!

We had a lot of stairs, tight hallways and big furniture. They were all in, and worked hard making sure we were not stressed and happy with the results…and competitive pricing.