I advise staying far away from spectrum! Look for a smaller, local internet provider or just try any other company. The internet speed is okay and although it goes out for other people my area wasnt too bad. I had to restart it often but thats not terrible. Now their customer service is awful! They dont listen and trying to cancel was very, very difficult. I heard they will keep charging me even though i canceled. We'll see, I feel like its partly a scam. Im going to every state and leaving reviews i dislike spectrum customer service representatives so much.

Spectrum is one of the worst internet providers I've ever had, switched back after a month and I had 1GB speeds. Singal disconnect all the time and above all else, when we called to cancel, our price went up in price from 70 to 100 and we called and spoke to like 4 different times and spoke to multiple different "supervisors" that said they will adjust and never did. DON'T GET SPECTRUM YOUR BETTER OFF NOT HAVING INTERNET.

The sales named Corey Cline is a liar. He knocked at our door to sell Spectrum fiber but they don't have fiber. He said first month is free, but I've already cancelled the account and he has already charged us after our cancelation. It is a fraud!!!

We cancelled our service over the phone, they then charged us for another two months and when we called they said “our representative didn’t put any notes about cancellation so there’s nothing we can do” and then proceeded to try and sell us wireless services. So I guess they’ve decided that if you need to cancel they can just say no by not doing their job. Absolutely scummy business practices. Thank god our neighborhood got a new ISP because I’d rather live in the Stone Age than go back to Spectrum. If you’ve got a choice, avoid them.

No help at all! I have been placed on medical leave, I called to ask for help. I had a past due amount because cost of services went up, and I didn't know. I was never notified. I thought it might be a late fee because now I release payments through my bank due to all the recent data breaches... so I made a payment that was past due of $54.64 yesterday Sunday 7-10. I even asked them if they would like the confirmation number from my bank. Today, I offered to call my bank with them on the line to confirm that payment is being processed. My services are still off, and I was promised yesterday there would be no interruption. This is why your company is horrible...and why so many people are 'cord cutting'. The minute I am back on my feet, you're going to lose another customer. SOONER than later.