Most horrible service to rent from. Don’t even rent from them

Good afternoon I hope this message reaches the correct Hands and minds for understanding. I reached out to this property management company and was initially greeted by Tatiana, who then transferred me to Monica where she gave me the requirements to rent property. I followed all those steps did everything that I was asked and I was told we were approved per Monica. Then she also stated your daughter needs to finish her process before we can move forward now bear in mind there are four steps to complete myself and my son did all four steps. My daughter still had one step to complete which was to pay for her credit report. However, as I stated before, I was told that my son and myself were approved because we completed all steps and our credit showed worthiness. My daughter needed to just pay for her credit report. This was on a Friday. She was not able to come in so we were told she can come in on Monday however, I received a phone call on Sunday evening from Tatiana stating we were not approved because my daughters credit was not approved. I then took a deep breath and I said how is it that my son and I were approved and my daughter was not approved and she had not even paid the credit processing fee. Sounds like her credit was pulled unauthorized and I have a problem with that because as I further checked my credit and my son‘s, there has not been a inquiry soft pool or a hard pool at all so basically they just took our money. This is why I decided to write the review because I do not think it’s fair that they did this to us with no explanation after also telling us that we will receive a email from the credit company that they use called Dublin that explains why we were not approved. We never received that so I reached out to the owner Mr. Riley told him the situation he said he would get back to me. It has been over two weeks now and I have not heard from him or anyone from the office .RENTERS BEWARE!!!

The service here was amazing. Got treated with respect at all time!

i usually don’t do reviews but the service was really good great communication skills and helped me out a lot

I don't typically write reviews, but I had a wonderful experience with this company so I had to write one. I've been in my unit for about a couple months and I had a plumbing emergency. My toilet backed up and was unusable. To make matters worse, I had family coming in that evening, so we would need a working toilet. I immediately called our management company and was surprised someone answered the phone. With my past experiences with other companies, I could never get anyone on the phone. I explained to them the situation and within a couple hours they had someone out to fix my toilet and they even cleaned up the mess caused by the toilet. This service was phenomenal! Thank all of you so much! You guys are the best.