When I first started working with Mr. Cha, there was a moment I genuinely questioned whether things were going as promised. What I didn't realize was that the IRS has its own collection language that most people simply don't understand. The confusion was mine, not his. Once he explained what each notice actually meant and why each step was happening, everything clicked, and I regained trust in him. James turned the crisis into my opportunity. The results speak for themselves. ​The standard IRS-calculated payment was $4,900 per month. His team handled every piece—unfiled returns, collection holds, and the state. The outcome: a Partial Pay Installment Agreement approved at just $100 per month. That’s a 98% reduction on my future monthly payments! If you're staring at IRS letters you can't make sense of, that confusion is completely normal. The IRS system is not built for regular people to navigate alone. I came in scared and second-guessing. I left with a resolution that saves me thousands every month for years to come. I'll be referring anyone I know with a tax problem without hesitation.

I can't even begin to express my gratitude to James Cha , Janice and their entire Staff for their help, support, patience, and follow up, upon follow up, upon follow up. I am CLUELESS when it comes to my Taxes and my organization on paperwork is atrocious!! James and His staff never gave up on me and were always working on my behalf even when I was unable to. ACE Plus is meticulous and so professional I feel I now have a partner in keeping me compliant on the IRS and FTB. Thank You! If you need an ally in Tax service ACE Plus is the only choice.

Highly detailed and focused. Their attention to detail, focus and implementation of the ever evolving USA IRS laws and regulations is the best I’ve seen as a 20+ year CEO. They are of the highest honor and trustworthiness based on my experience with 12 returns, Federal, State and Personal. Our past two CPA firms always did something incorrectly, all of them, not taking all of our deductions, for example. ACE, James, Janice and the team made ZERO mistakes because they are efficient and effective. Great people to be respected and trusted. seobiseugaajujoayo! Highly Recommended!

ACE Plus did an outstanding job resolving my IRS tax bill. My tax liability was reduced by 99.1%! James Cha is extremely knowledgeble about taxes and also well-versed in working with the IRS -- both of which are vital to a successful outcome. Because of my complicated tax situation (and interest accruing every day), I had a lot of anxiety and wanted to understand (micromanage) every step of the process. James discussed his strategy with me and ensured that we were in agreement. But then I had to trust that James knew what he was doing, step back, and accept that the achieving a successful solution was not going to be quick. I'm very pleased with the services of ACE Plus and highly recommend them.

I can't say enough positive things about James and the team. I came to them for help to resolve a pretty substantial debt with the IRS, and was concerned that I was out of options. James took the time to review not just my taxes, but my entire financial situation, and provide detailed and thorough advice and recommendations on next steps. He's been very patient with all my questions, always responsive and communicative via email, and the entire office staff has made me feel welcome and comfortable throughout the process. I highly recommend them for tax issues or regular tax filing!