Tel-Us Call Center Inc.
Los Angeles, CA
Tel-Us provides 24/7 live answering, virtual receptionist, and call center services for businesses across all industries. They offer customized communication support, including bilingual English/Spanish agents and AI-powered solutions, to ensure no calls are missed. Their services extend to web chat, text, and email, with US-based agents.
5 Reviews
★★★★★
⭐️⭐️⭐️⭐️⭐️
Outstanding Service and Results!
My customers have had a fantastic experience working with
Tel-Us Call Center Inc. The team is consistently professional, responsive, and genuinely committed to delivering top-tier customer service. They manage call flow efficiently while ensuring every caller is treated with care and attention.
Clients often mention how smooth the onboarding process was and how seamless communication has been with the Tel-Us staff. Since partnering with Tel-Us, many have seen a clear improvement in their own customer satisfaction.
Highly recommended!
★★★★★
We’ve had a great experience working with Tel-US over the past year. Their team is responsive, easy to communicate with, and consistently delivers excellent service to both us and our patients. We feel confident knowing our patients are well cared for after hours. Thank you Stacy, Cheryl, and team for all that you do!
★★★★★
Excellent Service Throughout the Season!
We’ve had the pleasure of working with Tel-Us from September to January 2024, and their service has been exceptional. They’ve been answering our calls all season long, providing consistent, reliable support. One of the standout features is their excellent communication—they send us detailed email summaries of each call, which has made it easy to keep track of customer inquiries and follow up when needed.
Additionally, the 24-hour service they offer has been a game-changer. No matter the time of day, we know our customers are always taken care of. We truly appreciate their dedication and professionalism, and we look forward to continuing our partnership!
★★★★★
I have been a loyal customer for many years and always appreciate the personalized attention afforded to me by Tel-Us. They are capable of handling "difficult" callers with grace and patience which simply means that the staffing and training must be superb. I highly recommend them for anyone in need of a remote answering service.
★★★★★
Our company in the medical field has used Tel-Us for over 10 years. We rely on them to take messages after hours and weekends. However, if it is a urgent call that needs to speak with the on-call nurse then they help facilitate connecting the call. If there are ever any concerns or issues that arise, the manager Cheryl, will look into it promptly and find a solution. We highly recommend Tel-Us.