Our company uses Automates for IT support. I was working this morning when my microsoft features locked me out. I started a ticket through their easy online option, but as I realized I couldn't use outlook, webmail, or teams I called. Thankfully Jinno picked up and got started on fixing me. He was able to resolve my issue and kept me informed along the way. I have had to reach out to Automates a few times and they have always resolved my issues efficiently.

Automate is a great company. I submitted a support ticket and received a call back from Jeferson Mapanoo right away. He was extremely responsive and helpful. He assisted me with fixing my printer and scanner, properly installing everything on my computer, and even helped resolve issues with my email. The entire process was smooth, and he was both friendly and professional. I highly recommend Automate to anyone looking for reliable and efficient technical support. Excellent service all around, thank you, Automate!

Automates has been a great partner for our company’s IT needs. They’re dependable, professional, and always easy to work with. Every interaction—whether it’s a quick question or a bigger issue—is handled with patience and respect. Their friendly approach on the phone makes stressful situations much easier. We really appreciate their dedication and expertise. Highly recommended!

I had a great experience with Lisa. She was incredibly helpful with updating and having my scanner back and running, making what could have been a frustrating process feel smooth and manageable. What really stood out was her willingness to help me. Instead of redirecting me to another technician or having me go through additional steps, Lisa handled everything herself with patience and expertise. Great customer service.

I wanted to take a moment to recognize Lisa Nguyen for the outstanding help she provided today with my computer. She was incredibly helpful, professional, and immediately willing to jump in and assist. Lisa was patient, knowledgeable, and made the entire process smooth and stress free. It’s always such a pleasure working with someone who is not only skilled but also genuinely eager to help. Thank you, Lisa, for your excellent support today it is truly appreciated!