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InsuranceOnline
Newport Beach, CA
Insurance
Insurance Online provides a digital comparison engine for real-time auto, home, and business insurance rates. They serve individuals and businesses primarily in California, offering instant quotes from top carriers. Their platform allows users to compare and secure new rates online or with agent assistance.
★★★★★ 4.9 (5 reviews)
5 Reviews
★☆☆☆☆
If I could give no stars, I would! I called in to get a quote since this company says it looks at all different rates with different companies. I had called several different companies to get quotes and thought this may streamline my search. The gentleman that answered was not too friendly and it sounded like I was interrupting him when he was working on another task. He got the information quickly, put me on hold and came back and said the best rate is with XXX company. The quote was 3X's the price I had gotten everywhere else. He said that the quote would change because of the 2 week waiting period! Okay, but I don't think it will be 3X the amount of the quote. The other companies also asked questions about education level, what type of work the prospective insured did, if the inured was part of an alumni or association etc. These types of questions give discounts on the rate. This company asked none of these! He asked me what quotes I had been given and when I told him, he said it was best to go with them!! I let him know that he hadn't been very helpful and he said okay and hung up! This company has so many good reviews that it is sad this type of employee has given this impression of them. I will never shop here again!
Lisa Lomeli  ·  Feb 17, 2023  ·  Google
★★★★★
I needed auto insurance to drive my new car home from the dealership and I had a great experience using online first I received a quote followed by a call from an agent and he was so helpful he got me all set up quickly and I was happy with the monthly payment as well. He was very professional and love that I also have roadside assistance with my coverage as well. Overall it was a quick easy process and I immediately had proof of insurance and got to drive my new car home so I was very happy.
Erica Pricert  ·  Jun 29, 2022  ·  Google
★★★★★
Alex Was extremely helpful. He was kind and considerate and really made me feel valued and like my business was important. This was quite a step up from my previous insurance agency. I had filled out some information online and Alex called me immediately and offered his services, advice and knowledge on the spot. He was able to get me a new insurance policy within 30 minutes of calling. I was upset from a previous call when he reached out and he was so patient and understanding. You don’t get a lot of this kind of care over the phone from a stranger very often. I could not recommend Alex enough. We’re talking about real humanity and treating people with dignity and respect. I would recommend this company and the agent to anyone!
christine gallina  ·  Jan 7, 2022  ·  Google
★★★★★
Who would’ve known getting quality insurance could be so easy? Literally only took about 10 minutes to gather all of the needed information to do so. My agent Matt was exceptionally precise in finding me the lowest type of quality insurance in no time. I was even able to get 24-Hour road side assistance added on at a low price. Thank you again! Very satisfied.
Courtney Fisher  ·  Jun 10, 2021  ·  Google
★★★★★
Awesome Customer Service!! Abraham is the best! He helped me saved a lot of money on my insurance. He answered every question I had, he helped me with the best plan for me. I am a very happy customer. I know I can reach him with any questions or concerns very easily. Never had a problem. Absolutely recommend.
Jose Paredes  ·  Jul 13, 2019  ·  Google

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