I contacted Counts Law shortly after the Eaton Fire seeking legal guidance. Unfortunately, my consultation left me disappointed. I felt my concerns were dismissed rather than carefully evaluated, and I didn’t leave with the sense that my situation had received meaningful consideration. I ultimately retained a different law firm that spent considerably more time understanding the facts of my case and has been much more engaged throughout the process. Every prospective client deserves to feel heard during an initial consultation. That wasn’t my experience here.

I had a great experience with Counts Law Firm. Emahn is incredibly knowledgeable, not just with litigation, but also with financial planning, investing, and making smart decisions to avoid legal issues in the first place. He explains things in a way that actually makes sense and looks at the bigger picture, not just the immediate problem. It’s clear he genuinely cares about helping his clients protect themselves long-term. I highly recommend Counts Law Firm.

I reached out to Counts Law Firm during a difficult escrow where the seller was acting in bad faith and violating our purchase agreement. I was on a time crunch and needed time sensitive guidance. They didn't initially have availability right away but fit me in last minute when they understood the timing of my situation. Toni continued communicating with me and consulting with the managing attorney after hours on a Friday to make sure I had the information I needed to work out a settlement with the seller. This firm clearly cares about their clients and made a detailed effort to understand my situation and help me when I needed it most. I knew I was in good hands from the moment Toni contacted me and am closing escrow this week. Highly recommend!

We hired Counts Law Firm to draft a response to a demand letter and were billed more than $6,000 for that single letter. We filed a complaint with the Bar over billing practices — the Bar did not find misconduct because of fine‑print language, but did agree we should not pay his final invoice, which we feel reflects that his billing structure was problematic. He missed multiple deadlines, and we were billed for communications that existed solely because his deadlines were missed. We were billed for OUR phone calls to his office asking whether deadlines had been missed. A draft was prepared that took a direction we did not authorize, and when we pointed this out, we were charged additional hours for what were essentially minor edits. His “free consultation” was billed beyond 30 minutes without prior notice. Tasks that took minutes were billed in 15‑minute increments at a high hourly rate. After we terminated his services, a new attorney completed the same work, litigated the matter, and won — for less than Counts billed for that one letter. We did not find his billing transparent or his service satisfactory, and we do not recommend his services based on our experience.

Counts Law Firm helped many of my clients and personal friends with issues about child visitation, general family law, and other business matters pertaining to their legal obligations. Emahn, as an attorney and individual, is professional, kind and caring. He ensures that you are presented with all your options and understand the possible outcomes. The staff at his office that I've talked to and followed up with were all knowledgeable, kind and considerate. I am very pleased with the services offered and would recommend this law firm to all my friends and family.