I am so pleased with San Marino Alarm Co. David, Chris and Adan were fabulous! They were detail-oriented , thorough and very clear in their explanations. I am really happy with the service. And because they were able to use some of the existing parts, I saved money!

We’ve been displaced due to the Eaton Fires. I had San Marino Security come out to replace all batteries in our 30 windows because our system was compromised due to lack of power for 2weeks. We won’t be back in our home for at least 2 months and at the very least I wanted to protect what we had left due to the fires. The system wasn’t working for what ever reason and was going off around 3am for 3 mornings in a row. They keep telling me they would turn off the malfunctioning window but never did. Finally when the owner called me he was condescending, rude, and told me to find another security company. Also, and I quote “ you only paid $5 a window “ I explained that it was $5 a window but we had 30 windows replaced. We’ve already been through so much with these fires and to have your security company turn their back on you during your most vulnerable moments feels like we are being kicked when we’re already down. We need to feel our security company is protecting what we have left. Not turning their back on us because the owner was awakened at 9pm and was irritated because of it. I will never forget the lack of empathy this owner showed my family and my home.

San Marino Security's customer service is above and beyond. I've had their system for 3 years now. Before I installed my system I had several specific questions about system functionality, monitoring, etc. Connor spent a considerable amount of time answering every question, all with an excellent and positive attitude. The office staff and technicians who performed the installation were also friendly and very competent. When you call the office, they are ready to assist you, and you don't get sent to some call center like with most other security system companies. They are the good 'ole mom-and-pop version of an A+ security company. I can't recommend them highly enough. Don't waste your time with ADT.

San Marino Security is outstanding: professional, effective and kind. Connor Fisher and his team designed and installed a system that is perfect for us, and have followed up to a degree that is above and beyond all expectations. After six months of barely using the alarm (because we were still settling in and someone was almost always home), Connor graciously came back and re-introduced us to the system's workings. He was generous and supportive--also did not make us feel dumb for forgetting things (the kindness mentioned above). He really wanted to be sure that we are safe and protected. Our realtor recommended San Marino Security when we moved in, and we recommend them to everyone we know--most of whom are already clients!

San Marino Security is the best! Their management team is really focused on taking care of all aspects of security for you house. We have them for ourselves and our extended family. I highly recommend San Marino Security systems to all my friends who want to protect their home.