I had a great experience with FastSigns. Their service was excellent from start to finish. They have a very accessible phone line, every time I called, someone answered right away, which made communication smooth and stress-free. The team is also very accommodating and easy to work with. They really take the time to understand your needs and make sure everything is done properly. Most importantly, they pay close attention to the quality of their products and ensure that the final results come out great. Highly recommend FastSigns if you’re looking for reliable service and high-quality work!

My experience with this company regarding a sign permit was extremely negative. Despite a six-month delay, the permit was never obtained, leading to costly fines imposed by the city. I strongly advise against entrusting them with your sign permit project

I strongly advise potential customers to proceed with caution. I recently purchased a sign from FastSigns and was surprised to learn that they only accepted cash upfront. When I asked about alternative payment options, I was told, "I just spoke with our owner and he just informed me that the online CC system is down indefinitely. We have no time table anymore." While I understand technical issues can happen, being told there's no resolution in sight and still being required to pay a high, non-negotiable price in cash is not acceptable—especially without flexibility or accommodation. After going through with the purchase despite the inconvenience, I attempted to commission them for another job. Unfortunately, now they appear to be screening our calls and not responding at all. This experience has left me with serious concerns about their customer service, pricing transparency, and communication practices. I recommend clarifying all terms and communication expectations before doing any business with them.

I had an absolutely terrible experience with this company. They lied to me multiple times about the progress of my project, promised completion dates that they never met, and after 60 days of waiting for a simple project (hanging four pictures), I had to resort to reversing charges on my credit card just to get their attention. To make matters worse, when I confronted them about their incompetence and demanded a refund for their failure to deliver, they actually had the audacity to blackmail me for more money to complete the job. It's outrageous and unacceptable to be treated this way as a paying customer. I strongly advise anyone considering their services to stay far away from this company. Their dishonesty, lack of professionalism, and unethical business practices are nothing short of a nightmare. Do yourself a favor and find a sign company that actually values its customers and delivers on its promises.

Service was AMAZING!! I went to another first who I was referred to. They are a large wholesale company. I had to set up an account go over everything, get treated super rudely by one of their associates. Then they nested 10 business days to fulfil my order at twice the price. Fast signs on Harbor Blvd in Santa Ana was very pleasant, courteous and amazingly FAST! I ordered 16 ADA compliant custom signs with Braille. They quoted one week and were able to get them ready for pickup in less than 48 hours. Great job everything was perfect at a fair price. 👏👏