This was my first time hiring an attorney to represent me in a lemon law case. I found Brian online and took the time to research my options before reaching out. The most important quality I was looking for was responsiveness, and Brian exceeded my expectations. The first time I called, he answered the phone himself. He was friendly, approachable, and made me feel like I had known him for years. I explained the details of my case, and he was understanding, knowledgeable, and extremely helpful. He clearly walked me through every step of the process. Once I submitted all of the supporting documentation, he took it from there, and I didn't have to worry about anything else. Brian promptly filed my claim and gave me an estimated timeline for a response. His estimate was right on target. When the auto manufacturer requested additional information, Brian told me it was actually a good sign and predicted I would receive an offer in less than two weeks. Once again, he was exactly right. From start to finish, Brian handled my case professionally and kept me informed throughout the process. Every time I called or emailed with a question, he responded promptly—even while he was traveling outside the country. I highly recommend Brian and give him a well-deserved five-star rating. His communication, knowledge, professionalism, and genuine friendliness made what could have been a stressful experience smooth and straightforward.

Brian Murray was great to work with and I’m extremely happy with how my case turned out. I had a Tesla with a long history of problems, and after everything I had already gone through with the car, I just wanted someone who would take the situation seriously and help me get it resolved. Brian did exactly that. One thing I really appreciated was how easy he was to reach. Whenever I emailed him with a question or wanted an update, he would respond quickly and explain what was going on. There were times when Tesla would go days and even weeks without responding to him, but Brian continued following up and pushing the case forward. Eventually, we had to file a lawsuit against Tesla. Brian was able to get Tesla to agree to buy the car back and, importantly, got them to waive the entire mileage offset. My case took considerably longer than expected because of Tesla’s delays, but Brian stayed on top of it the entire time. Even after I surrendered the car, there was an issue getting all of the money I was owed because of Tesla’s internal processing. Brian immediately got involved again and made sure it was corrected. I really appreciated that because he could have considered his job finished once the settlement was signed and the car was returned, but he continued helping until everything was actually taken care of. After months of dealing with this, I can finally say the car is gone, the case is resolved, and I received a result I’m very happy with. If you’re considering hiring Brian, my experience with him was excellent. He communicated with me throughout the entire case, was straightforward with me about what was happening, and kept fighting for the result we wanted even when Tesla made the process much more difficult than it needed to be. Thank you, Brian!

I cannot recommend Brian Murray and My Lemon Firm enough. From start to finish, this was by far the easiest, fastest, and most stress-free experience I have ever had with an attorney. Most people know dealing with lawyers and lawsuits can be frustrating, stressful, and filled with poor communication. My experience was the complete opposite. Brian and his brother made the entire lemon law process seamless. They handled everything quickly, kept me informed every step of the way, answered every question promptly, and made the entire process incredibly easy. My case was resolved much faster than I ever expected, and I never once felt like I had to chase anyone down or worry about what was happening. What impressed me the most was how much they truly care about their clients. At the very end of my case, Tesla miscalculated my settlement. Instead of making me wait for it to be corrected, Brian personally paid me the difference out of his own pocket so I received the full amount I was owed. That level of honesty, integrity, and customer service is almost unheard of these days. If you’re looking for a lemon law attorney, stop searching. Brian and his team go above and beyond for their clients. They turned what most people consider a stressful legal process into an easy, smooth, and positive experience. I am beyond grateful for everything they did and would recommend them without hesitation to anyone needing a lemon law attorney. Thank you again, Brian, for making this such an outstanding experience. You have earned a client for life.

I recently went through the buyback process for my Genesis GV80, which unfortunately turned out to be an electrical nightmare. After getting jerked around by my local dealership, I resorted to hiring a specialist, rather than do it myself. I was prepared to pay for it, as I assumed there would be a fee. But to my surprise, a lemon law specialist/attorney (such as Brian's firm), is notably compensated by the manufacturer. To Brian's credit, the entire experience was surprisingly painless, straightforward, and virtually frictionless, although I know that Brian had to really hound the cheapskates at Genesis USA. Brian and Jack were outstanding throughout the process. They were professional, responsive, and consistently followed through on everything they promised. Just as importantly, they kept me informed every step of the way, so I never had to wonder what was happening or chase anyone down for an update. While no one wants to find themselves needing a lemon-law buyback, if you do, I can honestly say I would highly recommend working with Brian and Jack. They made what could have been a stressful experience as easy and seamless as possible.

We interviewed 5 attorneys before hiring. We chose Brian because he sounded the most reasonable and did not exaggerate possible outcomes. He understood promised and over-delivered. We were paid very close to what Brian predicted and 3 months earlier than he said it could take. Great work ! Thank you.