I want to share how much I enjoyed working with Front Row Insurance, especially with Alyson Locacciato! My organization came to Alyson last June for event insurance, and what stood out most was her genuine care and prompt responses. It's rare to find someone who truly listens, cares, and helps selflessly. Thank you again, Alyson! You've left a lasting impression, and I highly recommend Front Row Insurance.

I am extremely grateful to have had Alyson Locacciato as my representative. Alyson exhibited exceptional customer service in various ways. Not only did she help me find the best insurance deal for my event, she went above and beyond to help me resolve an unexpected issue with the coverage for my event. On top of that, Alyson has been expeditious with responses and understands how timing is of the essence for me. Please share my commendations with Alyson and I thank her for everything. She is the main reason I will do business again with Front Row Insurance for my next event. Much Appreciation, Robert Simpson

I worked with Front Row insurance in Canada for over 10 years. They were always terrific to deal with. When we moved to the USA, we attempted to get a policy with them for our record label. The customer service was absolutely terrible. We filled out an application and attempted numerous times to follow up with the USA based agents with very little to no response. They don’t return phone calls or emails. It was around 5 or 6 months wait, and still no quotes or explanation from them. If you own a small business, I would recommend going elsewhere.

I feel so fortunate that I was introduced to Front Row insurance brokers! I needed insurance for my circus business and since Front Row brokerage focuses on arts, entertainment, media and culture, I reached out to Steve and Alyson for coverage. They took the time needed to first listen to me as I explained my needs for our new business model that we developed during COVID; and to this day, they continue to listen as the business evolves. After taking the time listening to me, they then took the time to explain everything that I needed to know to make the right decisions about what kind of insurance to get, given the new model we were creating. One of my challenges is that I have independent contractors on my staff and because of that I was dropped by another company that decided (right before my renewal) to only work with those who had employees! Front Row, on the other hand, not only created policies that cover circus activities specifically, but also obtained options for businesses like mine, to cover independent contractors. I was dropped by yet another company in the past who raised their height limit. When I spoke to Front Row, they advocated for us with the insurance companies to remove the height limitations. They did this, in part, by promoting safe practices and have proven they can get coverage for many activities that seem 'riskier' when businesses can show safe protocols. My personal experience with Steve and Alyson from Front Row is that they work tirelessly behind the scenes to advocate for the circus sector; they even vetted quotes a colleague of mine received from other brokers to ensure they were receiving adequate coverage! Front Row understands how to present you in the best possible light to the insurance company underwriters, they know what information is required. And finally, and most importantly, they have stuck around! Most brokers do not want to commit long term to the perceived risk of circus, but Steve & Alyson believe our work is important. Sending a HUGE thank you to Front Row. I am so grateful for you! Carrie Heller, Circus Arts Institute, Atlanta, Georgia

Front Row has been excellent to work with these last few months. They were able to provide us with higher limits on our General Liability so that we could qualify for new business contracts. They also provided us with a more comprehensive product and understanding of how it worked than our previous broker. The response time from them producing COI's and establishing communication with the carrier is 1/2-1/3 of the time of our previous broker. They product they offered is also saving us expenses on our background checks as well. We're very glad to have switched to them. I highly recommend working with Steve and Alyson.