We were so happy with the service of our agent, Margaret Fetters from the Solana Beach office. She did our tax return for 2025 and noticed we were entitled to an additional claim on our 2024 return done by a different agent. She has vast experience in international tax returns and was able to maximize our refund and amend our previous years tax. We thank her from the bottom of our hearts, and would definitely recommend her services.

Margaret Fetters in truly AMAZING. She is so clear, so organized and so incredibly well versed in all matters pertaining to my tax needs. Compared to the advisor I had with H&R Block in the San Francisco Bay area a few years ago she is an absolute godsend. Thank you so very much for all that you did for us these last couple of years. This is the best tax experience I have ever had

I have never been so thoroughly disappointed in tax service. This place is extremely unprofessional and overly priced. I still havent received my return that was paid for and supposed to be mailed more than 2months ago. The only reason for the mailing requirement is it couldn't be filed electronically. Several calls and emails go unanswered for weeks and when someone finally does pick up the phone, the response is to literally go to another location and have them print it. Surreal how poorly this was managed. Never again. Update: I couldn't have imagined this could get worse, but it has. After getting nowhere with the first few complaints, they called me to tell me the best thing to do was go into a local HR Block and have them print my return to send in. Im in NC, this was done by a preparer in CA. So a) not convenient finding an open HRB now in the middle of summer, and b) now that I have actually done found one and printed my return, I'm told the preparer has to sign it. So I am printing in NC, sending back to CA so they can sign and send back to me before filing. Its twilight zone nonsense. Now Im questioning whether or not I can trust the tax prep. Terribly incompetent franchise.

My only regret is not using them sooner! Hellen at front desk was a delight ( helpful and kind ). Kelly Miller was the best advisor and preparer I have had the passed 35 years. She took good care of me, very knowledgeable and helpful. I HIGHLY recommend this location.

I would give a negative stars if I could. The tax preparer botched my return, which was entering rejected. She wrote me through their platform stating that he were corrected on his side and re-file which he never did then failed to respond when I asked a month later what was happening and why I wasn’t getting my return. When I first went to the office to ask for help, a woman came out and told me that I needed to call the state and the IRS myself. I called their 800 customer service number and all they would offer to do was schedule an appointment with the same office. I went back to the office today and they can’t find any of the documents I left with them. They lied and said that they gave me a packet which they never did then the tax preparer lied and said I never gave them the W-2s so, how did he ever prepare return if he didn’t have them? This has been a horrible experience, not at all what I expected when I went to H&R Block.