I called and ask if the ground package can be shipped today at 5:15. They said no problem. I got there at 5:30 pm. The UPS driver just left. The staff told me oh that’s for next day and he will come back at 7 pm for ground pickup. NO NO No. My package wasn’t pickup as I check UPS website today and the delivery gets into Monday. This is the event for this Sat for the youth after school program parade. I have to redo the job and ship out today for next day air. All the kids in LA will never get their after school program. Thxs to them.

This is my preferred store for Amazon returns. All staff are always helpful and friendly. The store manager and staff are very efficient and knowledgeable.

Very Efficient . I have been there on busy days and the staff is whipcrack fast. They assisted guests quickly and kindly. They made everyone feel like this was their personal postal service. I enjoy doing business with this store because everyone is so kind. The store manager Preet is outstanding and she runs a tight operation. When you see her, tell her Vince sent you !

I had an excellent experience at The UPS Store! I recently needed to return several items to Amazon, and the staff made the process incredibly easy and stress-free. From the moment I walked in, they were friendly, professional, and efficient. They quickly processed my returns, ensured everything was properly packed, and sent out without any issues. What really stood out to me was their attention to detail and willingness to go the extra mile to help. The store was clean and well-organized, and I was in and out in no time. If you’re looking for a hassle-free place to handle your returns or shipping needs, I highly recommend The UPS Store. I’ll definitely be back for any future services!

This UPS Store has the Best Customer Service and Support...They have excellent staff ready to assist you with all your Shipping and Receiving, Drop Offs Services...👍👍