Boyd & Associates
Costa Mesa, CA
5 Reviews
★☆☆☆☆
When we moved into our home in 2009 there was already a Boyd & Associates alarm system in the house so we used Boyd. For the last several years the alarm didn’t work properly and kept going off for no reason. Each time my husband and I would have to leave work, drive home, and check for burglars otherwise the police would be sent and we would pay for it. Countless technicians came out and assured us it was fixed until finally we got an actual honest one who showed us that the alarm NEVER WORKED in the first place. That’s right- the entire 17 years we paid them to keep us safe they were lying to us. At some point before we moved in the windows must have been re-done so all of the sensors were removed. Yet for so many years and so many technicians no one else could figure that out or admit that. They would just override the window issue and leave. We paid these people to keep us safe for 17 years and it was all a lie. The alarm system never worked properly and they knew it. Now that it’s been a few months since we cancelled- the alarm STILL keeps going off! I had to relocate my family and my pets to sleep in an office last night because every alarm in our house was going off. Of course we called Boyd but wouldn’t you know it- “someone would have to call me back in the morning.” They never called. We just finished ripping all of their garbage “equipment” out of the walls with screwdrivers and knives (Boyd refuses to remove all of their crap if you dare cancel service- they just charge you to install it and then you’re on your own.) You’d be better off just leaving your doors and windows open and inviting burglars in. Literally go with ANY OTHER COMPANY than these crooks. The worst service of all time.
★★★★★
We have been very happy with our security system and the quick response by the Boyd's team when we got an alert. They even contact us when they get a power outage notification, which gives us a heads up that there is something going on in the area.
★★★★★
I feel safe in my home knowing I have good security with Boyd. I've been with them for many years and I have no complaints. They are easy to reach when necessary.
★★★★★
Boyd & Associates has been my choice for Security for over 30 years and have referred them to several Clients that are as pleased with their service as I, which is stellar. I have never had or heard of one complaint in all the 30 years.....when I leave my home and close the door I feel it is well protected.
★★★★★
A company is only as good as its employees. I’m here to tell you that David has saved the day more than I can count! No problem too small or too large. He always has a good solution! Knowledgeable and caring. He has made one very happy customer on numerous occasions. Reason enough to go with Boyd…but there is more! The folks who monitor are terrific as well. Whether, a real emergency or a false alarm they help you with efficiency and an expediency! Thank you for giving us peace of mind.