Jimmy has always responded promptly to our departments IT concerns. Most recently was able to find a work around for my team to continue working while our local network was down. (An issue that their team was able to have corrected by the time we were in the office the next day.) Saved us an entire day of twiddling our thumbs. Our servers are in great hands with him!

Dan's assistance was received in a timely manner. Nate was very helpful, knowledgeable, and patient during the process of resolving my issue. Steven demonstrated prompt service. Steven was very helpful resolving my issue in a timely manner.

General Networks has been an absolutely indispensable partner over the years. As an independent IT contractor I from time to time run into projects that are beyond the scope of my individual abilities but Jeff and his team have always had my back and helped to ensure optimal outcomes on every project. To be clear I don't call them up to fix minor issues (though I am sure they can fix those as well), I only bring them the really hard cases and they always have a solution for me. I have also used them to source new hardware and am always impressed by how competitive their pricing is. If you need a reliable and professional team to keep your IT running safely and reliably then General Networks is an excelent choice!

I would recommend General Networks to anyone who needs assistance with their IT management. I have emailed them with all sorts of small to large issues and always get a response in an acceptable time frame. The first time I was super impressed with them is when they sent John out the next day after my call and replaced a hard drive that had suddenly died on us. He did his best to save our data and took care of it all in one trip. Their staff is really friendly, Eric helps me out all the time on the daily it seems with random questions and functionality, Lee helped us with our recent email migration and Jeff always calls after a major incidence to make sure everything is okay and to illicit any feedback for them, good or bad. More recently was the phone change over and Annant was super helpful and high touch, verified everything was exactly the way we wanted it and made sure everyone was up and running before our switch-over, which we expedited to just a week timeline form green light to switch. If only all IT departments were this easy to get in contact with!

I cannot begin to express how much I value the relationship our firm has established with General Networks, and very specifically, Eric Chan. Eric is one the most diligent, knowledgeable and professional people I have ever had the pleasure to work with, AND he's just a really, really nice guy to talk to! Cannot thank him enough for his never ending patience every time I call him for help...and I call ALOT! Charles Chiu is also, amazing in his own right and we are very fortunate that he is in charge of servicing our firm.