Terrible, they never called me back to start service

Great telephone answering service! Our company was missing so many important calls and now we never miss a call with Tab Answer Network. They are very efficient, and extremely professional. Highly recommend working with them!

Tab Answer Network did such a great job answering our overflow calls. Their representatives are top notch professionals and we are very pleased with the quality of their work. We plan to be with them for a long time to come!

You get what you pay for. I used TAB for my after-hours answering service. I initially signed a month to month agreement with them because they were the cheapest. It has been one of the worse business decisions I have ever made. I had clients tell me they waited on hold for five minutes before anyone picked up their call. I called my business myself on multiple occasions and almost always had to wait. I waited for 9 minutes one time! When I complained to the supervisor he would sigh or grunt and say they 'were busy' or 'short staffed'. As a business owner, that means nothing to me. I pay for a service to answer my telephone calls, not give me excuse after excuse when the calls were not answered on time. I had potential new clients hire other professionals because my calls were not being answered. They even gave out the wrong information! Potential new clients would ask if I provided a certain service and the operator would tell them no! THEN the operator would not even relay the message!! The worse part about this company? After I told TAB that I would no longer be using their service, they stopped giving me my messages. I called to complain and then they started to email my messages instead of text the messages. . I was on the same plan for two years. Funny how they 'forgot' that I prefer messages texted to me and not emailed. This is a terrible company and I would never refer them to anyone who cares about their business. I now use Telephone Secretary and I hope it works out.