Very negative experience. A total ripoff company. They installed a Control 4 system in 2018. I had to pay $899 in 2021 for them to “fix” it. Then the remote charger died in 2023 and I had to pay a few hundred more for a new one. Then they said I needed a brand new Control 4 box for $900 in 2024. And they charge $175 every time they come to your house no matter if they fix anything or not. Do not hire unless you want to throw your money away.

I cannot say enough positive comments about ECS AV. They are truly the best in all of the South Bay in our opinion (and we vetted 4 of them before moving forward with ECS). They have done both our Audio Visual (hung 5 TVs, installed Sonos plus receivers, hooked up surround sound, etc) as well as did both the base level and higher end Palladiom Lutron blinds in our (relatively) new house in Manhattan Beach. From Dave Herdt's initial consultation with us back in 2021 to his companies first AV install which went very smoothly to getting a new Lutron blind quote almost a year later and having Ruben and his team back for the blind installs, the team did great work. They are truly consultative and we did upgrades to our house that I was not made aware of during other bids from other vendors (RA2 to RA3 so ECS can help remotely if we need. We now have all our light and blind settings saved in the cloud. We also now have a Ring doorbell with no mthly fee ever). The day to day operation tempo is set by April in the front office (who sets the calendar and is truly keeps this place running so smoothly). She also did a great job working with us. We were definitely not always easy with what we wanted exactly and made sure we got the premium product we ordered installed exactly as they promised. ECS AV always made good on making sure we were happy and satisfied with the job they did. Their customer service is amazing which is a huge differentiator in the AV install market where customer service can be severely lacking. That is definitely not the case with ECS AV. I believe Dave Herdt has taken over this business and candidly given his consultative approach and ease with delighting customers, I have no doubt this company will continue to thrive. Like many of you, we are all busy and take little time ever writing reviews. However, this one was certainly well deserved and we wanted to make sure we did are part recognizing this smalll-medium size business so others support their good work. I have great confidence they will deliver for you like they did for us. Thanks again ECS AV team!

It's a good company ,video and audio Specialist

Staffed and run by questionable people. They have no ethics.

knowledgeable, fast, courteous and fair priced.