Frontier Communications
Whittier, CA
5 Reviews
★☆☆☆☆
This place is not 24-hour! Over an hour trying to speak to a representative and no answer on technical support but I hit option 3 for opening an account and someone did answer. Told him my issue and he started raising his voice like if I was bothering him. If you dont want to help or do your job you shouldn't be working there. Tried calling again and no answer! Now I know... You pay less and but you get shity service!
★☆☆☆☆
Watch a company truck go 65mph thru the elementary school zone in Weldon CA at 11:04 April 16th
★☆☆☆☆
I have not had internet or WiFi for FIVE days. I contacted Frontier early morning in Friday and the soonest a tech can come to my house is Tuesday between 1-5pm. Impossible to get a human to talk to. This is the 2nd time in recent months I’ve been without service for extended periods.
★☆☆☆☆
Sales people keeping banging on my door and argue with me when I ask them to leave. I tell them they need a permit. I tell them I’m not interested. I say you are trespassing on private property. They just get more aggressive and intimidating. I try not to answer the door but if I have just my screen door they can see right in my house. Somehow it seems they always show up when I’m alone in the house and also I wonder if they might get mad and come back to murder me.
★☆☆☆☆
Garbage customer service. Garbage service. Incompetent associates in the CS department. Thieves who take money from your account when you’ve closed your account and have already paid the early termination fee. (Was worth paying that’s how bad they are) Unable to access on line account since day one of service. CS staff unable to help get online account activated. CS says they can’t find my account but are able to find account when taking money. Even though the account has been closed. Once again Garbage service with out dated equipment. Stay away from this trash service provider. Oh yeah, your installer will try to sell you a jailbreak Firestick too. So that’s cool.